Refund policy
No Refunds, No Returns, No Exchanges Policy
All sales are final. We do not offer refunds, returns, or exchanges on any products under any circumstances.
By completing your purchase, you acknowledge and agree to the following:
All Sales Are Final
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We do not accept returns for any reason, including:
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Buyer’s remorse
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Change of mind
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Ordering the wrong item
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Unwanted gifts
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Pricing changes or promotional adjustments
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Damaged or Incorrect Items
We carefully inspect every order before shipping.
If you receive an item that is defective, damaged, or incorrect, you must contact us within 48 hours of delivery at scalpcity@theesolesource.com with:
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Your order number
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Photos of the item and packaging
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A description of the issue
If the claim is approved, we will provide a replacement of the same item only. No refunds or alternative replacements will be issued.
Non-Returnable Products
Due to the nature of our products, we cannot accept returns on:
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Trading cards, sealed products, collectibles, and randomized packs
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Custom items or limited releases
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Sale or discounted items
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Digital products or gift cards
Order Cancellations
Orders cannot be canceled once placed. All sales are final at checkout.
Contact Us
For any questions about this policy or to report an issue with your order, email us at:
scalpcity@theesolesource.com